All work

Healthcare · Website

Prescan

Transforming health awareness and streamlining appointment booking for a holistic healthcare experience.

Company
Prescan
Focus
Preventive healthcare: website, conversion flows and login portal
My contribution
Interaction design, visual design, research, prototyping and project management
Prescan homepage: get insights into your health in just one day

01 · Purpose

What was the purpose of this project?

Making preventive health insights feel approachable.

Prescan offers preventive health insights for proactive well-being management, even during times of good health.

Recognising the need for a redefined brand identity that better connects with its audience, the project set out to visualise accessible health insights.

This led to a fresh, approachable style across all digital touchpoints, including a redesigned website, conversion flows and login portal. These improvements simplify navigation, appointment booking and access to health data.

Prescan screens: the homepage, recommended examinations and a symptom picker
The Prescan homepage and finding the right examination

02 · Solution

What solution to implement?

Research, journey mapping and many iterations with stakeholders.

The journey began by aligning with stakeholders to integrate their requirements and perspectives into the project's vision. Extensive market research provided valuable insights that guided decisions throughout.

Mapping and optimising customer journeys ensured a seamless experience. Regular stakeholder reviews kept everyone aligned, while multiple interaction design iterations refined the approach.

Finally, applying visual design and stakeholder feedback led to a cohesive and visually appealing solution.

  • Stakeholder alignment
  • Market research
  • Customer journey mapping
  • Iterative interaction design

03 · Benefits

The benefits of this solution

Alignment from day one, polish through iteration.

Effective communication with stakeholders was pivotal, ensuring alignment with their needs and expectations. This collaboration allowed requirements and perspectives to shape the solution from the outset.

An iterative approach to interaction design, guided by stakeholder feedback, led to a polished solution. Regular reviews kept the project on track and contributed to meeting every outlined objective.

Prescan booking flow: choosing an examination, a location and date, and entering personal details
The booking flow, step by step

04 · Outcome

What is the outcome of this project?

Designed, handed off and live within months.

The UX and UI designs were completed for every digital touchpoint, including the redesigned website, conversion flows and login portal, for both desktop and mobile, all crafted in Figma.

Close collaboration with developers ensured a smooth transition from design to implementation. The website launched a couple of months later, a significant milestone in the project's journey.

Prescan body view on mobile and the Bodyscan Basis page on desktop
Body view on mobile and the examination page on desktop